- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Account management
First of all, this is not a browser issue as I'm using the desktop app for Mac. However to confirm this multiple different ways, I tried this with both Chrome, Chrome Incognito and Brave browsers. Nothing worked. The same behavior was observed with reports that were created and sent via the Workflows. There is NO WAY my browser has anything to do with reports getting sent thru a Workflow because all of that is generated and emailed from Intuits servers.
Your other other suggestion to run reports via the Settings does not help because that only exports reports that are utilizing the old style reports, none of the new custom reports.
I was able to determine that if my report contains ANY accounts that do not have data for the month, they will will not export to either Excel or PDF. This IS SOMETHING WITHIN INTUITS system. This is NOT something with my browser. The data shows exactly as it should on my screen, complete with an account with no data. But if I try to export it, it only shows the name of the account and the balance for everything included in the report.