Account management

Hello there,

I understand the importance of verifying and rebuilding your data in QuickBooks Desktop (QBDT). Let me share some insights about the missing option to Verify Data.

Data damage in the company file can lead to the missing Verify Data tool. QuickBooks Desktop provides the Verify and Rebuild Data Utility to identify and fix data issues. If the Verify tool finds data damage, the Rebuild tool should be used to resolve it.

In the meantime, I'll walk you through how to delete your data and start over with the migration in QuickBooks Online.

Here's how: 

If your QuickBooks Online data is less than 60 days, you have the option to purge your account if you're using QuickBooks Online Essentials, Plus, and Advanced. The system deletes all data entered into the company, and you're unable to restore them.

To purge the data, follow the steps listed below:

1. Log in to your QuickBooks Online account.
2. Change the URL to include /purgecompany.
3. Example: URL shows https://...qbo.intuit.com/app/homepage, change to: https://...qbo.intuit.com/app/purgecompany.
4. The next screen will provide a summary of the items to be deleted.
5. Type the word YES once the data gets deleted, then click OK.
6. Click Wipe Data once your selections are complete.
7. Once the deletion is complete, you will be rerouted to your home page.

However, if it's more than 60 days old, you need to cancel your account and start a new subscription.

To cancel your account:

1. Go to the Gear icon and select Account and Settings under Your Company.
2. Select the Billing and subscription tab.
3. In the QuickBooks section, select Cancel.
4. Follow the steps to cancel your account. If you use payroll, you should cancel your payroll account too.

You can visit this article for a detailed information in deleting your data in QBO: Delete your data and start over in QuickBooks Online.

Moreover, I'm adding this article as your reference in importing your QuickBooks Desktop Company file to QBO: Move your QuickBooks Desktop file to QuickBooks Online.

Return to this post if you have other concerns about your company file and data migration in QuickBooks. I'll be here to lend a hand.