bradnic
Level 3

Account management

thanks for posting the details around Evolve and Stripe for Shopify Balance.

 

There are two QBO services that are supposed to work with Shopify

1) QuickBooks Commerce gets you Shopify payout and sales info, but not other Shopify Balance transactions.  That's working fine.

2) Shopify Balance Connector in the bank transactions section.  Fails with blank login dialog, 571 error on connection attempt.   For me it's been broken since Oct 31, 2023.   Lots of screenshots on this thread.  Lots of customer service info that's wrong.  There are open tickets and escalations already in place.  QBO hasn't commented on their progress other than some individual communications.

 

Hopefully someone from QBO will provide an actual update here - with specifics.  Nothing so far

I've personally given up on this interface and moved to journal entries.  Lots of info online for handling shopify sales entries in QBO, but in general it involves period end summary transactions rather than detailed ones.