ShyMae
QuickBooks Team

Account management

I understand how challenging it can be when your tax forms are rejected, especially when you have ensured everything is in order, amandak0305.

 

Before anything else, please know that the Accepted status means that the agency has received and accepted the form. It doesn't imply that the IRS has approved them. 

 

To check the filing statuses, refer to this article: Check the status of your payroll tax payments or filings sent through QuickBooks Payroll. 

 

Moreover, you've mentioned a 10-digit PIN. Are you perhaps using QuickBooks Desktop Payroll? If so, updating your tax tables and ensuring the correct E-file PIN is set is essential.

 

If your tax table is updated and the PIN is correct, I recommend contacting our payroll support team to check the cause of the rejection. 

 

To reach our payroll support team:

 

  1. Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
  2. Select  Contact Us.
  3. Type a short description of your issue and concern in the box provided, then click Continue.
  4. Sign in to your Intuit account, select Continue, and then Continue with my account.
  5. You'll receive a single-use code in your email; enter the code and select Continue.
  6. Select Have us call you.

 

On the other hand, you can run a report to view the payroll wages, taxes, deductions, and contributions in QuickBooks Desktop. 

 

You can return to me again if you need further help or clarification concerning federal forms. Kindly tap the reply button to enter your response. Please know that I'm always here to help in any way.