This is not the kind of experience we want you to have, bradnic.
I acknowledge the need to connect between Shopify Balance and QuickBooks Online successfully. I can see how much you want this issue to get fixed since it's already interrupting your business workflow. Let me share some details on how we can fix this.
Firstly, error 350 happens when your connections to your bank and credit card account expire or it gets updated by your bank. Since you've mentioned that you already reconnected your Shopify to QBO, we can do this process again using incognito or private mode.
You can use these keyboard shortcuts to access these modes.
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
On top of that, I recommend using an updated browser so you can experience the full advantage of the program.
In addition, you can follow these steps on how to resolve error 350.
- Go to Transactions, then select Bank transactions.
- Choose the bank or credit card account you want to connect again.
- Click Edit, and select Edit sign-in info.
- Make sure of the user ID and password you use to sign in to your bank's website. Re-enter your bank info if needed.
- Hit Save and connect. Also, Connection Completed, and transactions updated! prompt will show if you've successfully reconnected.
- Click Close X.
For reference and details, you can check this article: Fix Error 350 in QuickBooks Online.
Furthermore, the error 571 is caused when you close the authorization page prematurely when you're connecting your bank to QBO. Also, it happens when pop-up blockers are enabled on your web browser since it will prevent you from completing the setup and proceeding to the transaction page. To fix this, you'll need to turn off the pop-up blockers on your web browser and try to reconnect. On the other hand, refresh the page to confirm that the permission page is loaded completely.
For future reference, you can visit this article to review your downloaded bank and credit card transactions: Categorize online bank transactions in QuickBooks Online.
Please don't hesitate to get back to us if you have further concerns regarding the error messages you've received. The Community space is always available at your services.
