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Account management
I understand the urgency for a prompt resolution on connecting the Shopify Balance account in QuickBooks Online, JSpiers667x.
I want to ensure you're directed to our available support to handle this issue.
If you haven't already, I recommend contacting our QuickBooks Support experts. They have the necessary tools to access your account and conduct a thorough investigation to provide additional troubleshooting steps for resolving the connection issue.
- Navigate to the Help menu at the upper right.
- Go to the Search tab.
- Press Contact Us at the bottom part.
- Enter your concern in the What can we help you with? box.
- Click Continue.
- Select Chat with us or Have us call you.
If you have further questions other than linking the Shopify Balance in QBO, post them in the comment below. I'll be glad to lend a hand.