I can completely understand what you are going through regarding your concern. I also know how precious time is for you and the relevance of setting an email schedule for a custom report, dfriedrichs.
For now, we're unable to provide an exact workaround as the same process of email schedule for custom reports while this issue is ongoing. However, you can manually email directly a specific report after customizing the report.
Here's how:
- Choose a particular report and customize it.
- Choose the Email icon and check the report preview. Then, click Email.
- Enter or update recipient's email address, subject, email body, and report title.
- Click Send.
On the other hand, rest assured our product engineers are now working to fix the issue as soon as possible. Then, since you already contacted our support team and a ticket has been raised to add you to the list of affected users, you'll receive updates through email once the issue is resolved. Also, you may reach out to our support again if you need more details about the case.
In case you need steps on how to print and export different reports in QuickBooks, you can read this article: Run reports in QuickBooks Online.
Keep me posted if you still have concerns managing your reports or need help completing tasks inside QuickBooks. I'll be more than happy to lend further assistance, dfriedrichs. Take care!
