Don't you worry.
We have reported it from the beginning. We also got the standard "please report and our engineers who will fix it in the next release." comment. With tons of other basic fix request and actual bucks, almost nothing has been done, including bringing back the Scan Manager. Total disregard from the QB side of what their customers need. It kind of ironic, that they ask in their surveys if " you feel that QB cares about their customers". The answer is right in the answer from this service person, we apologize but we are here to make money, by converting the software into a subscription scheme, and you have to take it as it comes.
We are also looking to switch software. So far Xero looks good.
Good luck for all out there.
