Account management

I regret to know that you're experiencing this error,  tladder. 

There is an ongoing investigation regarding the connection of the Venmo account to QuickBooks. Therefore, I recommend contacting our online support and providing this investigation number: INV-92263. This way, they can add you as one of the affected users and you'll receive an email once the investigation is done. In addition, they'll use their tools and expertise to view your account and help you fix this concern. 

Please know that there's no specific timeframe as to when will this issue be done.

Here's how: 

1. In your QBO account, select Help (?). 
2. Choose the Search tab.
3. At the bottom of your screen, click Contact Us.  
4. Type your concern. Then click Continue. 
5. You may choose Callback, Appointment, or Chat as your way to connect with us. 
6. Kindly fill out the provided field such as your First name, Last name, Email address, and Phone number. 
7. Depending on what you choose as your way to connect with us, click Callback, Schedule an appointment, or Chat. 

You may also want to learn more about the Support hours of QuickBooks.

Furthermore, you may want to manually upload transactions into QuickBooks. 

For further concerns regarding on QuickBooks, please enter your comment in the provided field so that we can help you.