Hi there, @Amy.
Currently, we have an ongoing investigation (INV-92263) about being unable to link your Venmo. Rest assured that our engineers are doing their best to fix it as soon as possible.
I understand the importance of linking Venmo in QuickBooks Online (QBO). As a workaround, I recommend to manually upload the transactions in QBO by following the steps given by my colleague ZackE.
For now, it is best to contact our QuickBooks Online Support Team so they can include you in the list of affected users. This way, you will receive an email notification as soon as any solution is available.
Here's how:
- Go to Help.
- Select the Search tab, then choose Contact Us.
- Type in your issue or concern in the field.
- Hit Continue.
- Click the Chat or Callback option.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.
For more detailed steps, please refer to this article: QuickBooks Online Support.
For future reference, you can check this article to guide you in reviewing your downloaded bank and credit card transactions: Categorize online bank transactions in QuickBooks Online.
Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution to resolve the Venmo linking issue. If you have further concerns, drop a comment below, and I will answer them in any possible way.
