I wouldn't hold out any hope on this issue being resolved. it's been ongoing for at least 6 months now and all the update we get on this thread, or elsewhere, is telling us to report the problem and that they are assuredly looking into it. I've yet to see an update that says anything more than that.
I gave up on waiting for a solution since I needed to finalize my 2023 finances, and began manually importing Venmo transactions, which is an imperfect solution that makes it impossible to track merchant fees accurately.
I currently have 3 bank/payment accounts linked thru QBO, and need to manually import for 2/3 of them (paypal and venmo).
