Account management

I understand how important it is for you to have the option to include inactive clients when exporting it, @AMech.

It would greatly simplify the navigation process and make the process more convenient. Since we can't do it in QuickBooks, I suggest you send your feedback directly to our product engineers. They will evaluate your idea. Here's how:

1. Go to the Gear icon.
2. Select Feedback under Profile.
3. Enter your suggestion. Then, click Next.
   
    

If you want to track and manage your clients, you can review these articles moving forward:

• Add clients to QuickBooks Online Accountant
• Manage clients in QuickBooks Online Accountant
• Open and review clients' QuickBooks Online

Get back to me if you have other follow-up questions about clients. I'll be here to help. Have a nice day!