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Account management
Welcome to the forum, and thanks for joining the thread. I'll share information relating to the issue you are having about the connection error between Venmo and your QuickBooks account.
We currently have an open investigation (INV-93253) into this concern. For now, it is best to contact our QuickBooks Online Support Team so they can include you in the list of affected users. This way, they will be able to notify you as soon as any solution is available.
To speak with one of our experts from QuickBooks Online Support. Please follow the steps below to contact support:
1. Sign into your QuickBooks Online company. Select Help (?).
2. Choose either tab: Assistant or Talk to a Human.
3. Search or click Contact Us.
4. Start a chat with a support expert.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.
I'm including these articles you may find helpful in the future while working on a task in QuickBooks Online:
- What to do if you get a bank error or can't download transactions in QuickBooks Online.
- Fix bank error 103 in QuickBooks Online and QuickBooks Self-Employed.
Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution. If you have further questions about the features available in QBO, drop a comment below, and I will answer them in any possible way. That's it for now. Stay safe!