Thanks for that Fritz, but it is not my issue.
I moved from DT to O and 2 company id were created. 1 as a trial (30 day) and hte other as the black friday new subscription offer for migrating from 2021 DT Sunset.
My issue is - The pricing on the 'trial' is not hte same as the email offer and I am set to expire trial and get billed on both as of 12/20.
i am looking for a way to either : move the file from the trial to the offer company id, or just get that pricing copied over to where the data lives (on the other id).
The support rep I talked with last nite suggested it was not possible and I do not trust the info I am getting due to the hassles I have had with Payroll Online and them changing my accounts around from what worked just fine on DT Payroll.
Thanks for reading!
