jeanbiverly_
QuickBooks Team

Account management

Thank you for bringing this up in the Community, @bartc29.

 

It's our primary goal to help. However, we need further details to address your situation accurately.

 

Can you please provide us with an overview of what happened and what you are trying to achieve? Have you logged in to QuickBooks Online (QBO) Advanced or Accountant? Which data are you attempting to import, and where did it originate? Which platform are you using to import the data, and what steps have you taken so far? You can also attach screenshots so that we can visualize the issue.

 

We look forward to hearing from you. Just hit Reply, and we'll be there to assist you. Stay safe!