Thank you for following up on this thread, Johnnene.
I greatly appreciate all of your time and effort in downloading QuickBooks Desktop (QBDT) 2024. Let me connect you to the team that can help you launch the new desktop program.
Before you install QBDT, your computer has to meet the system requirements. This way, it's compatible with your setup and ensures the best desktop experience.
For detailed information about the supported hardware, software, and operating system, see this article: QuickBooks Desktop 2024.
If your device meets the specifications stated in the guide, I recommend contacting our Technical Support Team to help you launch QBDT. Follow these steps to obtain the support details:
- Open your QuickBooks and head to the Help menu at the top to select QuickBooks Desktop Help.
- This action will take you to the Have a question? window.
- Choose Contact Us and give a brief description of your issue.
- Click the Continue button and log in to your Intuit account. If you don't have an account, make sure to Create a new account.
- From there, select Continue and then Continue with my account.
- We'll email you a single-use code and then input the number.
If you have more than one account, select the one you want to use and Continue.
- Choose to chat with us or Have us call you.
To get acclimated about the latest features available in the program and how each one can enhance your working experience, check the following link: What’s new in QuickBooks Desktop 2024.
For steps to troubleshoot installation errors and specific tools to use in order to fix them, you can go over the following links:
@Johnnene, don't hesitate to visit the Community again if you have additional questions about the installation process or other QuickBooks concerns. I'm here to provide further assistance. Have a good one.
