TrishiaBlee
Level 2

Account management

Just got off the phone with a salesperson from QB.  Was told my current program QBDT Pro 2021 will no longer be valid as of May 2024.  I don't need all the whistles and bells that the new QB have, however, i subscribe to the payroll service updates which renew every year.  My "salesperson" just told me that once I upgrade to 2024 desktop pro (at a price of $650) that I will need to pay the "renewal" fee PLUS the payroll service update fee from that point on.  Your statement above says that if I own 2021 I don't need to do anything until 2026.  I'm confused.  I only  have 4 employees I am a small business and I have been using QB for over 20 years.  They are really getting on my nerves.  Thanks