SPOTPaws
Level 2

Account management

The most frustrating part is that this is clearly not a glitch and most likely a problem with the QB/Venmo relationship.  The monitors of these posts keep re-posting the same "solution" when it clearly doesn't help.  They refer you to the support team who tells you the engineers are working on it (malarkey). Support says you are on a "list".  Management doesn't follow up when they know this is a long-term, serious problem. They could use the "list" to communicate! Horrible customer service!!!!!!