Hello there, @Betty BW. I'm here to help you launch the QuickBooks Online (QBO) app.
Let's perform some troubleshooting steps to get you back running your business.
I'd recommend clearing the app data of your QuickBooks Online (QBO) Mobile app. The stored cache can bug down You can follow the steps below.
In the QuickBooks Online app:
- Go to the Menu ☰
- Select Help & Feedback
- Click Refresh Data
- Then select Refresh.
In your device Settings:
- Select Setting General iPhone Storage and choose an app that's taking up a lot of space.
- Click Offload App to free up the storage without deleting the documents and data for the app.
If you continue to get the same result, uninstall and reinstall the application to start fresh. Let me guide you on how.
- Tap and hold QuickBooks Online on your phone.
- Drag the app to the Uninstall section.
- Press Yes to confirm.
You can also review this link for more details about Adblocking and other related topics while working with the QBO mobile app: What Is Ad Blocking, and How Will It Affect My Business?
You can always get back to whenever you have other queries. I'll be around to back you. Have a great and wonderful day!
