JessT
Moderator

Account management

Hi BABSR and active waggers,

 

I understand that it must be frustrating for you to deal with inconsistent transaction downloads. It becomes even more inconvenient when a large number of your customers use Venmo for payments.

 

I understand your frustration. However, I'm gonna have to let you contact our QBO Support so they can revisit the closed ticket (INV-92329). They are available from 6 AM to 6 PM PT.

 

In the meantime, you can upload your transactions, so you can work on them, and then proceed to reconciliation afterward.

 

Feel free to go back to this thread if you have other questions in mind.