Deadwood Al
Level 6

Changing / adding administrators

Curious if QuickBooks has now allowed for more than one Administrator. For instances like illness or vacation or leave of absence, it would be a benefit to have more than one person eligible for performing "administrator restricted" functions.

 

If not what is the process to change administrators?

 

Also, we also have QB Payroll: is that a separate administrator for payroll?

 

Lastly, we have used QB for a long time, and the people that originally set up the system and the payroll are no longer here, and we may not even know who they were / how they set up the "owner" of the system. At a previous company, it almost required an Act of God and Constitutional Amendment to get the payroll administrator changed. Can anyone provide some guidance on the most efficient way of getting things updated when we don't know all the historical names and logons, etc.?

 

As always, thank you in advance for the help and guidance.,

Solved