Hi nitwa_rosa,
I understand how it feels when an issue prevents you from connecting Venmo to QuickBooks Online.
As of now, I'm unable to provide a turnaround time on when it gets resolved. With that, I suggest getting in touch with our phone experts so we can add you as one of the impacted users. From then, you'll receive updates about the investigation through email.
Once the issue is fixed, you can categorize the transactions to ensure they're recorded to the correct designated account. Here's an article as your guide: Categorize online bank transactions in QuickBooks Online.
We appreciate your patience while we're working to have a permanent resolution of this matter.
