Hello there,
Could you tell me what transactions you are trying to delete? From which page are you in doing this task? I'd appreciate it if you could provide me a screenshot. This way, we could determine the best solution appropriate for you.
In the meantime, you can perform some basic troubleshooting steps. You can open a private window. This way, it can help clear some browser-related concerns. Here's how to access incognito mode in some of the most commonly used web browsers:
- For Chrome, press Ctrl + Shift + N.
- For Internet Explorer or Firefox, press Ctrl + Shift + P.
- For Safari, hold down Command + Shift + N.
- Mozilla Firefox: Ctrl + Shift + P
If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing stocked cache and cookies that is causing the issues.
You can visit this article to learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and receipts in QuickBooks Online.
I would also appreciate hearing any updates after you have completed the steps, as I want to make sure this resolves your concern. Please do not hesitate to contact us again. Have a fantastic day!
