I appreciate the additional details and screenshot, active waggers.
I've noticed that you're encountering an error 103 when attempting to link your Venmo account in QBO. Typically, this error indicates that the user ID or password provided for the bank account you're trying to connect is incorrect.
Based on your previous reply, it seems that you were able to successfully log in to your Venmo account using the same credentials.
When attempting to reconnect or make a connection in QuickBooks Online (QBO), it's important to manually enter the user name and password, rather than relying on the browser's auto-fill or auto-populate feature. This can help ensure that the correct and up-to-date information is entered.
Aside from that, there are also times that excessive cache and other browser-related issues can sometimes lead to improper functionality or display of incorrect information in QuickBooks Online (QBO), including banking errors.
To fix issues related to cache and other browser-related problems in QuickBooks Online (QBO), you can try logging in to your account in an incognito or private browsing session. This can help ensure that the browser does not cache old information from previous sessions.
Here are some steps you can follow:
- Open your browser and click on the three dots in the upper-right corner.
- Select "New Incognito Window" or "New Private Window" from the dropdown menu.
- Log in to your QBO account in the new window.
- Check if the issue persists.
Alternatively, you have the option to switch to other browsers and log in to your account using them. Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge are all compatible with QBO.
Following this, verify if the Venmo connection has been reestablished. Then, return to your original browser and perform a cache clearing. For guidance, please refer to the following article: Clear Cache and Cookies to Fix Issues When Using QuickBooks Online.
Here are some additional resources that can be helpful when working with your banking transactions in QuickBooks Online (QBO):
Please don't hesitate to reply back to us if you require additional assistance when working in QBO. We are here to help, and you're welcome to return anytime you need our support.
