I appreciate the initial steps you've performed, @active waggers. I understand that encountering issues with account connections can be challenging, and I want to assure you that I'm here to assist you. I will do my best to provide you with the necessary information and help to resolve this matter.
To start, did you encounter any error messages while attempting to connect to Venmo? If yes, I'd like to ask what specific error message that is. This will enable me to provide you with precise assistance and customized solutions for the particular error you are encountering. Any additional information would be greatly appreciated.
While waiting for your response, you can manually upload your bank transactions into your QuickBooks account. Begin by logging in to your bank's website and following the instructions on how to download the transactions.
Here's how to upload the file:
- Select Banking from the sidebar menu, then go to the Banking tab.
- Choose Upload from file from the Link account drop-down arrow.
- Hit Drag and drop or select files and choose the file you downloaded from your bank.
- Select the file then hit Open.
- Follow the on-screen instructions, then click Next.
- When you’re ready, select Let's go.
You can then review and categorize your transactions to make sure they're correctly assigned to the appropriate accounts
Additionally, I've included these articles that'll help you what to do when you encounter error messages when you encounter bank errors in QuickBooks Online:
We understand that connecting Venmo to QuickBooks Online should be a smooth process, and we apologize for any inconvenience this may have caused you. We want you to know that we are here to support you and are happy to assist you with any additional questions you may have. Simply reply to this message, and we will respond promptly. Stay safe.
