Ire ceived an email this morning from yet another QB salesman. I told him not interested. I don't like QB online enough to ever want to purchase anything new. He shows that we are still paying for DT and Online. What!!!??? Why would we still have desktop when y'all made us go to Online because you said you were doing away with Desktop. So I immediately call and ask wth is going on. I speak to one girl of course she can only answer part of the question because she only handles online, transfer to another girl for desktop and she proceeds to tell yes we are still getting billed for desktop and if we stop it we will not be able to refer back to it they will lock us out. WTH? Then she says she can transfer me to another department and they can fix it where I can refer back to desktop. Are they serious? First your program online does not have a tenth of the information that desktop has and not everything migrates, I am still finding errors 6 months in. I need to be able to look at a program that we paid for and get the data off of. No I don't run reports or do payroll but I still need to be able to look at the prior data. Not sure who is running Quickbooks at this point but they are doing the worst job ever. You think after seeing everything that is posted on the community page they would try to do better but NOPE. They do not care. Did anyone else have this problem?
