Hello QuickBooks community,
I'm seeking assistance regarding a distressing issue with my account. Without providing any explanation, QuickBooks closed my account once my transactions exceeded a certain limit. What's more, all the payments I received beyond this limit were seized.
I have diligently fulfilled all case requirements. Despite my conscientiousness, my account was shut down without any warning or justification. When I inquired about the reasons behind this sudden closure, I did not receive any response.
At this point, my primary concerns are:
1- I would like to understand the exact reason for the closure of my account.
2- I need to know what steps I need to take in order to have my account reopened.
3- I'm concerned about the payments that were seized. If my account will not be reopened, when will these payments be returned to me?
Your prompt assistance would be greatly appreciated. I trust that QuickBooks values its customers and hopes to maintain an honest, transparent business relationship. Looking forward to hearing from you soon.
