Since I posted the original question (how many years ago?), I see that the issue continues to crop up, and just making certain that the EFTPS password is updated every 13 months proves not to be the answer on a consistent basis. Also since that time, I made the decision to stop processing payroll, and particularly through QB. I have transitioned my payroll clients to third party providers who do a much better job of it and accept responsibility for the payment of taxes and proper processing of payroll returns.
I will also add that I have been extremely displeased with the ProAdvisor program and the changes in pricing and licensing for QB Desktop products. Intuit seems to have made a corporate decision that they do not want to support small businesses any longer and instead are going for the "big bucks." This also seems to be true for their ProSeries tax preparation software. The prices have gone thru the roof and support services down to the sub-basement. I've found another product that offers much more for a better price and will be use that for tax prep in the future.
In terms of QB, I can't wait until my last few QB clients are willing to give it up and move to something else, and I cannot in all good conscience recommend it to new clients any longer.
Good luck everyone!
