dso0216
Level 6

Account management

YES!!  Like a bad dream I saw a rejected deposit again.  Hadn't seen one since March 2022.  I run payroll for 1/2 dz clients.  Payments were rejected randomly 2021-2022.  I was changing passwords, making payments through the EFTPS website, having financial losses in terms of clients penalties, and most important my time and loss of integrity.  I attempted to put all clients on the same schedule for changing the password but that didn't seem to help.  This client had the password changed in March 2022.  A deposit rejected early July 2023.  I went to the EFTPS website and made the payment manually.   I did not change the password, tried sending through QBDT to see what would happen the next pay and it DID NOT reject.  I don't know if this is an internal issue but no matter Intuit has never accepted responsibility.

One thing has changed, the E-Payments tab in the payroll center does not crash when I access it.   I try to monitor that since the payments should either post or reject within a few hours.  I can't afford to lose any more $$ or time on this issue.  BTW, I get way too many emails for that form of notification to be effective.