Hi there.
Ensuring that your invoices reach your customers' inboxes is crucial for effective communication and timely payments. Let's dive into the following steps and information to help resolve your concern.
I acknowledge the importance of changing the From email address to your own email for your business. At the moment, there isn't an available method to accomplish this.
Discovering new ways to adapt to our customer’s needs is how QuickBooks gets even better. That said, I suggest submitting a product suggestion directly to our software engineers.
- Go to the Gear icon at the top.
- Click Feedback.
- Enter your comments or product suggestions.
- Then choose Next to submit feedback.
While we explore the options for changing the From email address, it is advisable to ensure that you unblock or add the service-related email addresses as "safe senders" in your email account. This will help prevent important communications from being flagged as spam and ensure your customers receive them. For detailed information, you may check out this resource: Receive important email messages from Intuit.
Moreover, I've attached some relevant articles you can review to help handle and personalize your invoices in QBO:
Should you require any additional information about changing email addresses for sending invoices in QBO, please feel free to comment below. I am committed to helping you in any way I can.
