Account management
We're eager to get your payroll back up and running, @conjbsf1279. I'll be happy to assist you with reactivating your QuickBooks Desktop (QBDT) payroll service.
If you have previously used QBDT payroll, you may continue from where you left off or start over. Be aware that some payroll products have changed or are no longer available, so you might need to choose a new one.
Before we begin, ensure you have a supported version of QBDT. Then, refer to the steps below to reactivate:
- In your QBDT company file, go to the Employees menu and select My Payroll Service.
- Click Account/Billing Info.
- Log in to your Intuit account to open the QuickBooks Account page.
- Select Resubscribe under Status.
- Follow the on-screen steps to reactivate your payroll service.
If you have QBDT Payroll Assisted, contact our customer service team for assistance.
For more information, see this article: Reactivate your QuickBooks Payroll subscription.
Once done, you're now ready to run payroll so you can get your team paid on time.
Feel free to get back to us anytime you need further assistance reactivating your payroll subscription. I'm always here to lend you a helping hand. Be safe and have a great rest of the day!
