Yes, you're correct, @Grains. Reporting features vary depending on your QuickBooks Online (QBO) version. I'll share some insights about this and give you options on how to get the data you need.
The Sales by Customer Detail report is only available using Essentials, Plus, and Advanced versions of QBO. Please see this article to see which ones are included in your plan: Reports included in your QuickBooks Online subscription.
That said, you can either upgrade your QBO subscription or pull up other reports like Transaction List by Customer and export it to Excel to use this outside of QuickBooks.
Also, you may want to memorize your financial reports to save your customization settings for future use. If you wish to know more about this feature and how to do this in QBO, you can check out this article: Memorize reports in QuickBooks Online.
Please don't hesitate to let me know if you have other reporting concerns in QBO. I'm always ready to help. Take care, and I wish you continued success, @Grains.
