Account management

Thanks for joining the thread, @LM DeLa. Allow me to help share insights about purging data and canceling your account to start fresh in QuickBooks.

Yes, you're right. We're unable to purge data if it's more than 60 days. Since your account is over one year old, you'll have to option to manually delete the transactions or cancel the subscription. 

Please note that you don't have to abandon or change email. You can have more than one QuickBooks Online company (account) with the same email address. To cancel the subscription, follow the steps below:

1. Go to the Gear icon and then select Account and Settings. 
2. In the left menu, choose Billing & Subscription. 
3. Click Cancel subscription, then Continue. 
4. Complete the short survey. 
   
    

Once canceled, your data will be available in read-only access for a year. Additionally, I've added an article that'll help you save a handy copy of your data: Export or Print My File. For more details about the cancelation, please see this article: Cancel your QuickBooks Online Subscription or Trial.

Then, you can now start a new account:

1. Go to https://quickbooks.intuit.com/choose-country/.
2. Fill up the User ID and password.
3. You can use the same user ID and a password you previously had. If you activated payroll in the account, this is the best option for you.
   

If you have multiple QuickBooks companies, you can use the same login info to save time. This way, you can switch between companies easily.

I've got you this helpful article with different QuickBooks videos that may help you handle and manage your data: Learn about QuickBooks Online with how-to videos. 

I’ll be around to help in case you need further assistance in getting started with your new account or anything else. Leave a reply with more details about it, and I'll get back to you. Have a good one.