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Account management
We don't want you to feel that way, @RebeccaSusanWest.
Allow me to share a few insights and help you with the view-only access in your account.
Here in the Community, we don't have any specific timeframe on when a feature will be included every time the new product updates are released.
You may want to check out the QuickBooks Blog. This way, you'll be able to review and be updated with the all new product updates of QuickBooks Online.
While this option isn't available, I can pass along your request to our product engineers. They can consider and will also know of your need to include the view-only access in your account.
Please let me know if you have any other questions about QuickBooks Online. It'll be always my pleasure to help.