Hello there, Cinn. I appreciate you sharing your concern with us.
Please know that encountering fraud isn't what we want for you because your security is what we value. It would be best to contact our QuickBooks Live Support. They are the team with the resources to examine your account and billing records and build a case for further investigation. If necessary, they will also assist you in obtaining a billing return.
To contact support:
- Sign in to your QuickBooks Online account.
- Click the Help (?) icon.
- Provide your concern, then hit the Let's talk option.
- Select Contact Us to connect with a live support agent.
- Pick to Start a chat or Get a callback.
You can also visit this link to report scams, phishing emails, and other security issues: https://security.intuit.com/contact-us.
I've included these articles for your reference on handling security risks and managing credentials in QuickBooks Online:
If you have further QuickBooks-related issues, the Community is available 24/7 to help you. Simply click the Reply button below or post in the Community again. More power to your business, Cinn!
