Thank you for joining the thread, @JK004. Know that this isn't the experience we want you to have.
We currently have an issue with this concern. If you're getting Error 324, I recommend contacting our QuickBooks Online Support. It allows them to look into your account and confirm the problem. After the confirmation, they can add you to the list of affected users and receive future updates.
To speak with one of our experts from QuickBooks Online Support. Please follow the steps below to contact support:
1. Sign in to your QuickBooks Online company. Click Help (?).
2. Select either tab: Assistant or Talk to a Human.
3. Search or select Contact Us.
4. Start a chat with a support expert.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.
However, If you're not getting the error, you can start a manual download of bank transactions. Here is how:
- Go to Bookkeeping, select Transactions, then choose Bank Transactions (Take me there).
- Click Update.
If the download of the transactions seems slow, you can check your bank or credit card's website. Follow the steps below:
- Go to Bookkeeping, select Transactions, then select Bank Transactions (Take me there).
- Select Link account.
- Type and search for the specific bank and click on it.
- Copy the URL listed for your bank.
- Sign in to your bank or credit card's website using the copied URL.
For the other steps and detailed information, refer to this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.
I'll be adding these articles you can use in the future:
The Community always welcomes you for further inquiries about transactions. Have a great day ahead!
