Account management
Yes, we can, @GPharris. I'll provide insights on how we can add the option.
QuickBooks Desktop allows you to log off other users when switching to single-user mode if QuickBooks Messenger is available using QBDT in a multi-user mode.
For a detailed process to enable and utilize QuickBooks Messenger: Enable and use QuickBooks Messenger.
If you're still unable to see the option or need further assistance with a live agent, I recommend contacting our Customer Care Support Team. They have the tools to have a screen-sharing session safely and further assist you with this matter.
Here's how you can reach out to them:
- Go to the Help menu, then select QuickBooks Desktop Help.
- Select Contact Us.
- Please give a brief description of your issue, then select Let's talk or Continue, and then choose a way to connect.
You can check our available hours when contacting support to ensure we address your concern promptly.
For future reference, you can explore this article to learn how to fix data damage on your QuickBooks Desktop company file: Fix data damage on your QuickBooks Desktop company file.
Feel free to visit again in the Community if you have any other QBDT-related concerns. I'm determined to help you succeed. Keep safe always.
