Thanks for dropping by the Community, Chuck.
I agree with how beneficial the Advanced search feature is to businesses to improve the way of locating transactions in QuickBooks Online (QBO). Since the issue persists after performing the suggested steps above, it's best to get in touch with our customer support. This way, they can initiate a screen-sharing session with you in a safe environment to identify what's causing the missing feature.
To do that:
- Go to the Help icon and select the Search tab.
- Click Contact us.
- Enlighten us with your issue and select Continue.
- Choose between Chat with us or Have us call you.
In addition, we can pull up several reports in QBO to get an overview of your business transactions. They offer critical information about your company and display its financial status.
Please don't hesitate to reply if you have other questions about the Advanced search feature. We'd be glad to address your concerns.
