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Account management
Hi AlcaeusF
I attempted to run the backup, using the sample company file, since it was the only second company file I have. The problem still persisted. I then ran the QuickBooks Tool Hub as instructed. No change. The scheduled backup doesn't work anymore.
As you mentioned, I could run a manual backup, but the whole idea is to always have a current Company File, just in case something goes wrong.
The fact that QB could not get it right the first time is a bit baffling. The idea that once the solution to the problem was found and verified by QB, why put out an update that then breaks that solution?