d.riseberg
Level 4

Account management

Hi AlcaeusF

I attempted to run the backup, using the sample company file, since it was the only second company file I have.  The problem still persisted.  I then ran the QuickBooks Tool Hub as instructed.  No change.  The scheduled backup doesn't work anymore. 

As you mentioned, I could run a manual backup, but the whole idea is to always have a current Company File, just in case something goes wrong.  

The fact that QB could not get it right the first time is a bit baffling.  The idea that once the solution to the problem was found and verified by QB, why put out an update that then breaks that solution?