MichelleBh
Moderator

Account management

I'll provide a brief overview of the subscription charges, BL29.

 

If you're using QuickBooks Desktop Premier Plus, the basic bookkeeping rates start at $500 to $799 per year (prices vary by user and year you subscribed). If you have payroll, we have a base price and a fee per active employee you have processed payroll for. For more information, see this link: QuickBooks Payroll Services and Features for QuickBooks Desktop

 

To check your subscription charges' details, I recommend logging in to your Customer Account Management Portal (CAMPS). Go as follow:

 

  1. Go to camps.intuit.com and sign in with your Intuit credentials.
  2. Select QuickBooks Desktop from the list of your products.
  3. Find the subscription you want to check. 
  4. Review the charges from there. 

 

I recommend contacting our Customer Support team if the charges are still off. They can further check and explain your subscription charges. Please follow the steps provided by AbegailS_ above. Ensure to reach them within business hours to guarantee a swift response.

 

Visit the following links below to find out how to request a refund for a QuickBooks product you purchased and other billing FAQs: 

 

 

Please know I'm always around to help with any QuickBooks Desktop issues you may be having. Don't hesitate to comment below; I'd be glad to help.