Thank you for your response and direction.
I was able to print aligned deposit slips for about one day, but the next day it was a mess that couldn't be fixed and a mystery with no solution.
It took at least an hour to get the checks aligned to print and it is working well enough for now...however, as with everything in QBO, it could all be a dumpster fire tomorrow for no reason.
*If you are going to advertise the ability to print checks and deposit slips and then sell the blank forms to customers, the system should work with what was purchased FROM QUICKBOOKS without doing hours of research to fix the issues and then spending hours on the phone watching someone do the exact same thing I was doing, then waiting for someone else to look, then someone else, then another guy, until we all give up. I bought your product, and you stole my time. To say I'm disappointed is an understatement.
I have worked with QBO and QB Desktop over a span of 10 years, and I am disappointed in how little control the user has with QBO. Granted, both have their upsides and drawbacks, but the cartoonish look of QBO doesn't make up for the loss of functionality. And every time there is an update, I have to budget part of my work week to fix functions and create workarounds that weren't an issue 24 hours earlier.
I will put in a ticket with the call center, what's another day of lost production....
