It's good to see you here in the Community, DJOYCE1.
I can definitely help you get to the right support who can check on your subscription cancellation.
This page is a public forum, so we can't discuss confidential information here to protect your account from any fraudulent activities.
Account-related concerns are mainly handled by our Customer Service Team, so we need to have you call them for help. To get our support, follow the steps below in your QuickBooks Desktop company file:
- Open QuickBooks and click the Help menu.
- Select QuickBooks Desktop Help.
- On the pop-up screen select Contact us.
- Click the Search for Something else button then type your concern in the Ask us anything box.
- Hit Search then scroll down to get your contact options.
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Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support
To learn more about the Cancelation policies in QuickBooks Desktop: QuickBooks Desktop cancelation policies
I've also got you here a compilation of QuickBooks help articles that will further assist you in performing your QBDT tasks. Feel free to access them whenever needed.
If you have any other follow-up questions, let me know by adding a comment below. I'm more than happy to help. Keep safe!
