Kevin_C
Moderator

Account management

Hello there, Brivalen.

 

Let me make it up to you by ensuring you get the best help available, so this gets sorted out right away.

 

In situations like this, I suggest reaching out to our Customer Care Team to check your license information. The process requires us to open your account, which I’m unable to perform here in the Community since this is a public forum and for security reasons. 

 

You can see this article for more details, and be sure to check their support hours to know when agents are available: Contact Payments or Point of Sale Support.

 

Additionally, feel free to check out these references for a list of features and policies in QuickBooks Desktop Point of Sale: QuickBooks Desktop and Point-of-Sale support policies.

 

You're always welcome to get back to me if you have any other QuickBooks-related concerns. I'll be around and ready to help you. Keep safe!