Hello there, @shampton. I'm here to help you turn off the two-step verification and ReCaptcha process when logging in to QuickBooks Online (QBO).
I can see how infuriating it is to deal with this two-step verification and ReCaptcha issue, and I know how important it is to get this resolved right away. In QBO you'll encounter the two-step verification process due to several factors like the device, network, or browser you use to log in to Intuit programs. If we're unable to establish a high confidence of trust based on these factors, you'll be asked to confirm your identity to ensure you're the one accessing the account.
On the other hand, if you're sure that you're using a trusted device, you'll be asked to verify your identity based on external factors, such as an ad blocker. That said, you can either add the *.intuit.com domain to your ad blocker's allow list, or disable your ad blocker for the *.intuit.com domain.
Then, you can refer to the steps below to turn the two-step verification for QBO:
- Log in to your Intuit account.
- Next, select Sign in & security.
- Then, click 2-step verification.
- From there, turn off the Use 2-step verification switch.
- Input your account password, then select Continue.
For reference, please read this article: Verify your QuickBooks Online account with multi-factor authentication or two-step verification.
Also, since the CAPTCHA or robot page is from your internet browsers, you can check out this link for the steps in removing it in your browser: How to Remove Captcha-Verification.systems Pop-ups [Chrome, Firefox, IE, Edge].
The program also allows you to change the time-out duration of your QBO account. For detailed instructions, check out this link: Change the timeout duration in QuickBooks Online.
If you have any other concerns about signing in to your QBO account, please don't hesitate to post again here. I'll be always ready to lend a hand. Have a good one.
