Jeanne_Jeanne
Level 1

Account management

I have a concern about this.  That it happens at all and that the alarms that our payments have been rejected are so easily missed.  This should result in a big red warning as soon as it is known that our payment was rejected and one that does not go away until the problem has been fixed.  My information still works of the EFTPS website but Quickbooks Desktop lost it this year and last year.  In 2021 I was penalized over $2000 before I realized my payments were being rejected and now in December of 2022 it has happened again.  Your notes always place the blame on us for not updating our passwords with the Tresury, but in both years the problem was my loging information was lost by the quickbook software.  This pisses me off, given your software is not cheap and it is causing me to loose more money in 10%+ penalities.