MadelynC
Moderator

Account management

Thanks for joining this thread, @Dancer_30.


To answer your question about the deletion of Intuit account is correct. Once you request and perform the said process, your client’s QuickBooks Online company files including their personal data will be permanently and completely deleted. Check out our Privacy Center to learn more about your Intuit data.


If you’re trying to delete one QuickBooks company (handled by this ex-staff), you don’t need to follow the above-mentioned instructions. After a year from the date of cancellation, QuickBooks will automatically remove all records associated with that account.


You can read this article for more info about the life of your QuickBooks data after you end your subscription: What happens to my QuickBooks Online data after I cancel?


Please let me know if there’s anything else that I can do to help. I want to ensure everything is covered. Keep safe always!