I know this hasn't been easy for you, CLM1 and Sharalyn.
Beginning of 2022, QuickBooks Desktop is only available as an annual subscription in either the Pro Plus, Premier Plus, or Mac Plus version. We recommend renewing each year to maintain access and get the latest updates. The company files will remain once it expires, but you won't be able to access them.
Also, read-only access is only available in QuickBooks Online. In QuickBooks Desktop, you must have an active subscription to access your data. I suggest to renew your QuickBooks Desktop 2022 to open your file.
Here's how:
- Login to the Account Management portal using this link http://camps.intuit.com.
- Select QuickBooks Desktop.
- Under Product and Services, choose your subscription.
- Click Details.
- On the Billing Information section, select your subscription.
- Enter the changes in your payment information.
- Once done, hit Save and Close.
Contacting our customer support team may also be a good idea. They can help you with the renewal process. I'll show you how.
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Give a brief description of your issue, then select Continue.
- Select to chat with us or Have us call you.
Once everything is okay, you can read this article to guide you in restoring your company file for future use: Restore your file.
I'm always ready to help if you have further questions or concerns. Have a great day.
