ChristieAnn
QuickBooks Team

Account management

I appreciate you for coming back to the thread to add clarification that 2-step verification is already disabled on your account, emmaemmaemma. Also, I can see how important it is not to receive any codes so that you can log in without hassle. With this, let me point you to the right support team to assist you on this matter.

 

I suggest contacting our QuickBooks Support Team. They have the tools to pull up your account in a secure environment which we're unable to do it here in the Community. That way, they'll be able to investigate the cause of why you keep being prompted for the verification code.

 

Here's how to contact them:

 

  1. Open your QuickBooks Account.
  2. At the top right, click the Help icon.
  3. Choose the Assistant section.
  4. Type your concern in the Type something field.
  5. Click Talk to a human.
  6. Click I still need a human.
  7. Click the Get help from a human.
  8. You'll be routed into the How can we help? page. Then, select callback or how you want to contact them and fill in the information.

 

Lastly, you may refer to this article to see different common sign-in issues and how to fix them: Get help if you can't sign in to your account.

 

Let me know how else I can empower you to make QuickBooks work the way your business needs, emmaemmaemma. wishing you continued success.