I hear you, @ptak.
Know that this is not the kind of service we want you to experience. I'll assure you that I'll help you today.
I recommend sending your feedback directly to the QuickBooks ProAdvisor Program so that they are aware of your experience with the service you received.
You can click this link to submit feedback: Give Us Feedback.
I'll also add an article that had information that might be useful in learning more about QuickBooks ProAdvisor: Make success even sweeter - QuickBooks ProAdvisor Program.
Keep me posted if you have more questions about QuickBooks ProAdvisor certifications. I'll be happy to lend a hand. Keep safe.
