Account management
Thanks for joining this thread, @JessicaPPS. I’m glad to handle this query and provide you a fix to ensure you’ll get more options.
The Custom reports page have several action options to choose from. If you're only seeing Delete, you can perform browser troubleshooting steps to isolate this weird behavior, so you can get more choices. Please know that missing features are mostly caused by browser-related issues.
First, access your QuickBooks Online account in a private or incognito window for testing. You can use these shortcut keys below for quick navigation:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
Once logged in, check if you can see other buttons or options. If yes, get back to your regular browser and clear its cache. Doing this helps the program to run smoothly. You can also use other supported browsers as an alternative.
If the same thing happens, you can reach out to our support team so they can check this further. They have enough tools and can find more solutions.
I’ve added some resources to efficiently manage your reports in the program:
If you have any other questions or concerns about QuickBooks reports, I'm always here to help. Just leave a message anytime. Have a good day!
